Frequently Asked Questions

Everything you need to know about your Dynamic Nail Supply experience.

How long does shipping take for my order?

We typically process orders within 1-2 business days. Standard shipping within the US usually takes 3-5 business days, while international shipping times vary by location.

What is your return policy for professional nail products?

Due to hygiene and safety standards, we can only accept returns on unopened and unused products within 14 days of delivery. Please contact our support team to initiate a return.

Do you offer professional discounts for licensed nail technicians?

Yes, we provide exclusive pricing for beauty professionals. You can apply for a professional account by uploading your valid cosmetology or nail technician license on our registration page.

Are your acrylic powders and gels HEMA-free?

We carry a wide variety of products, including HEMA-free options. Please check the specific product descriptions or ingredient labels for detailed chemical compositions.

What should I do if my items arrive damaged?

We take great care in packaging, but if an item arrives damaged, please email us a photo of the product and the packaging within 48 hours of receipt so we can send a replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Shop Pay.